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The Polar Express Train Ride
Kingston, NY
Magical journey to the North Pole with Santa and elves.
About
Embark on a magical journey aboard The Polar Express™ train ride, recreating the beloved classic story. Passengers are greeted by a conductor who punches golden tickets before dancing chefs serve hot chocolate and cookies. Relive the tale with a reading of the book, and meet Santa and his elves at the North Pole, where each guest receives a silver sleigh bell. Onboard entertainment and caroling add to the festive atmosphere, creating unforgettable holiday memories.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, nostalgic
Energy Level
Low
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Off Peak Adult – $47 | Off Peak Child – $37 | Peak Adult – $56 | Peak Child – $46. Discounts available for Ulster County residents, military, and first responders.
Duration
1.5 hours
Ages
All ages welcome. Children under two ride free if not occupying a seat.
Schedule
November 14 – December 30, 2025. Arrive approximately 45 minutes before departure; boarding begins 20 minutes prior. The entire experience is about 1.5 hours, with the train ride itself lasting just over an hour.
Organizer
Catskill Mountain Railroad
Practical Information
Parking
Free parking is available adjacent to the train station in the Kingston Plaza lot. Designated parking spaces for individuals with disabilities or mobility issues are located directly next to the station.
Accessibility
Wheelchair seating is limited in vintage coaches, but accommodations can be made by contacting the organizer directly. Special seating with adjusted audio and lighting levels is available for families with sensory sensitivities. The station and train are wheelchair accessible, though restrooms on the train are not. Designated accessible parking is available near the station.
Pet Policy
No pets allowed (service animals welcome)
Food & Drink
Hot chocolate and cookies served by dancing chefs on board. Outside food and drinks are permitted for those with allergies or dietary needs.
Quick Actions
Tips & Advice
- Arrive at least 45 minutes before your scheduled departure to allow ample time for parking and checking in at the Westbrook Station ticket office.
- Consider wearing pajamas for the full Polar Express experience, but also bring warm winter clothing as you might spend time on an unheated platform.
- If you have specific accessibility needs or require seating for sensory sensitivities, contact the organizer directly at 845-332-4854 before booking online to ensure your needs are met.
- Book your tickets as early as possible, as this popular event has sold out quickly in previous years.
- For those with food allergies or dietary restrictions, feel free to bring your own safe snacks and beverages aboard the train.
Frequently Asked Questions
How can I reserve tickets?
Tickets can be booked online through the provided link or by calling the reservations agents at 845-332-4854.
Where is the Westbrook Station located?
Westbrook Lane Station is located at 55 Kingston Plaza Rd, Kingston, NY 12401.
What is The Polar Express Train Ride experience?
It's a re-creation of the classic story on a real train, featuring hot chocolate, cookies, a book reading, and a visit from Santa at the North Pole, where each guest receives a silver sleigh bell.
How long is the experience and when should we arrive?
The entire experience is about 1.5 hours, including the train ride which is just over an hour. Guests should arrive approximately 45 minutes before their departure time.
Is seating assigned?
Yes, seating is assigned. You will select your own seats during the online checkout process.