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Santa's Grotto Experience
Hartlepool
Meet Santa and receive a special gift and hot chocolate.
About
Create magical family memories this December at the National Museum of the Royal Navy Hartlepool. Meet Santa and his elves in his festive grotto, where children can collect a special gift and enjoy a hot chocolate. The museum itself will be adorned with Christmas decorations, offering a perfect backdrop for festive family photos.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Festive, magical, welcoming
Energy Level
Low to medium
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
ยฃ8.50 per child (plus valid museum ticket)
Duration
Varies by visit
Ages
Family activity
Schedule
Museum Open: 10am to 5pm, Wednesday to Sunday. Open all week during Hartlepool Borough Council school holidays.
Organizer
National Museum of the Royal Navy
Practical Information
Parking
At The National Museum of the Royal Navy they have a large car park that is free for visitors to use.
Accessibility
The National Museum of the Royal Navy Hartlepool takes access to our on-site attractions seriously. When exploring the historic quayside, wheelchairs and pushchairs can access all external areas of the quayside. There are several toilets on site including disabled facilities and baby changing facilities. They also offer free parking on site including disabled parking. The gun deck is wheelchair accessible, though the top deck, mess deck, and hold are not. Update on Ship Lift Maintenance Their lifts are currently non-operational and due to age and lack of available replacement parts, the most recent attempts to repair them have been unsuccessful. Plans for their replacement are being factored into the continuing conservation and maintenance plan for HMS Trincomalee but there is no confirmed date at present for this specific project. This important work to care for what is an internationally significant ship is not possible without the support and generosity of their visitors, donors and funding partners. They apologise for any inconvenience caused, and thank you for your ongoing patience and understanding. Outdoor Playship While they strive for inclusivity throughout the outdoor playship, they acknowledge that some areas, due to their design or natural features, may present greater challenges for access. However, they are committed to maximising accessibility wherever possible, and here are areas in the playship that are accessible: - Ground level, wheelchair accessible roundabout/spinner - Seesaw with centre platform that disabled users can lie down on with carer assistance - Handholds on steps to upper section of playship for users with mobility challenges who are not wheelchair bound - Hammock net swing that disabled users can use with carer assistance - Play features (including sensory-based play components) at ground level that are wheelchair accessible
Pet Policy
Service animals welcome
Food & Drink
On-site cafe with hot and cold drinks, sandwiches, pasties, sausage rolls, cakes, and treats. Vegan and gluten-free options available. Visitors are welcome to bring their own picnic.
Quick Actions
Tips & Advice
- Book tickets in advance, especially for weekend dates, as this popular event can sell out quickly.
- Arrive a little early to explore the museum's Christmas decorations before your scheduled grotto visit.
- Consider visiting on a weekday if possible for a potentially less crowded experience.
- Check the museum's opening hours for the day of your visit, as they may vary.
- Combine your grotto visit with exploring the museum's exhibits, such as HMS Trincomalee or the Horrible Histories Pirates exhibition, for a full day of family fun.
Frequently Asked Questions
What is included with the Santa's Grotto ticket?
Each child ticket includes a visit to Santa and his elves, a special gift to take home, and a hot chocolate.
Do I need a museum ticket to visit Santa's Grotto?
Yes, a valid museum ticket is required in addition to the Santa's Grotto ticket.
Can I take photos with Santa?
Visitors are encouraged to take festive family photos within the decorated museum setting, and Santa will be collecting letters and pictures to take back to the North Pole.
Is the grotto experience accessible for all?
The museum strives for inclusivity. While specific details for the grotto itself are not provided, the museum grounds and many exhibits are accessible, with information available on their accessibility statement.
What are the dates and times for Santa's Grotto?
The grotto is available on select dates between December 14th and December 23rd, 2024.