Artistic rendering – Event may differ
The Santa Claus Experience
Embark on a magical 90-minute journey at The Santa Claus Experience, where festive fun awaits the whole family. Meet Santa's elves, witness enchanting shows, and help Mother Christmas in her kitchen before decorating your own gingerbread person. The highlight is meeting Santa Claus himself in his grotto, with plenty of photo opportunities. Each child also gets to create and take home their own cuddly teddy bear from the Teddy Bear Market.
What to Expect
Magical 90-minute Santa Claus tour with elves and Mother Christmas.
Know Before You Go
- Tickets: $$ – Get tickets
- Parking: Parking at the farm is FREE.
- Accessibility: There are hard standing footpaths to most areas; however, some of the play areas are, due to their natural composition, inaccessible and not wheel-friendly. Disabled toilets and a disabled changing area are available.
- Pets: No pets allowed (service animals only)
Other Christmas Events Near Waltham Abbey
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, enchanting
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Personalised invitations from Santa Claus available for an additional fee.
- Booking fee of £2.50 per ticket applies.
- Invites for personalised invitations start being sent out in October 2025.
Location
Event Details
Duration
90 minutes per tour
Ages
All ages
Timed Entry
Yes
Organizer
Lee Valley Farm Park Ltd
Food & Drink
Yes! Lee Valley offers a permanent catering outlet, serving hot and cold meals, including a children’s menu. Picnics are also welcome.
Quick Actions
Tips & Advice
- Book tickets in advance, as only pre-bookings are allowed to see Santa Claus.
- Arrive with a fully charged smartphone for your digital ticket to ensure smooth entry.
- Consider bringing wellington boots, especially if it has rained recently, for comfortable exploration.
- The farm park itself is closed during the event; only the Santa Claus Experience tour is running.
- A booking fee of £2.50 per ticket applies for processing and administration.
Frequently Asked Questions
What is included in the Santa Claus Experience tour?
The 90-minute tour includes a visit to Passport Control, the Sparkle Snow Show, Mother Christmas's Kitchen, decorating a gingerbread person, meeting Santa Claus in his grotto, and picking a teddy bear from the Teddy Bear Market.
Can I purchase tickets on the day?
While you can purchase admission on arrival, only pre-bookings are allowed to see Santa Claus. It is recommended to book in advance.
What is the duration of the Santa Claus Experience?
The magical group experience typically takes 90 minutes to complete.
Are there food and drink options available?
Yes, there is a permanent catering outlet serving hot and cold meals, including a children's menu. You are also welcome to bring your own picnic.
What is the pet policy?
No dogs or pets are allowed on site, except for service/guide dogs. Dogs are permitted on the decking area if only visiting the café.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.