Artistic rendering – Event may differ
Christmas at Bewl Water
Immersive 3-hour Christmas Quest to restore festive spirit.
About
Experience the enchantment of Christmas at Bewl Water, a 3-hour immersive adventure designed to reignite the festive spirit. Families can embark on Santa's Quest, enjoying interactive activities, personalized visits to Santa's Grotto, and live performances. Children will receive a special gift from the Toy Exchange after helping to raise the Cheer-O-Meter. Delicious festive treats are available at the Candy Land Food Court.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, immersive, festive
Energy Level
High
Budget
$$
Photo Friendly
Weather Sensitivity
Low (mostly undercover)
Special Events & Promotions
- Personalised Santa's Grotto experience
- Choice of gift from the Toy Exchange
- Souvenir Grotto photography available
- Marshmallow toasting available (additional fee)
- Essential Companion concession tickets
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
3 hours recommended
Ages
1+ years for child experience, under 1s have specific ticket options
Neighborhood
Kent/Sussex border
Timed Entry
Yes
Organizer
Bewl Water
Practical Information
Parking
There is a car park with spacious bays. One free parking ticket is included with each order and must be added to the basket when booking experience tickets. Additional cars require a parking ticket. ANPR parking services are in operation.
Accessibility
They aim to accommodate most wheelchairs and kindly ask guests to get in touch in advance to discuss specific requirements.
Pet Policy
No pets allowed
Food & Drink
Delicious locally sourced treats, meals, and warming drinks available at Candy Land Food Court and Waterfront Café, including vegan, gluten-free, and vegetarian options.
Quick Actions
Tips & Advice
- Book tickets in advance online, as they are non-refundable unless TicketPlan Refund Protection is purchased.
- Arrive 5 minutes before your booked timeslot for Santa's Grotto & Quest Experience; late arrivals may miss parts of the event.
- Consider purchasing a 'My First Christmas' ticket for infants under 1 if you wish them to receive a toy and have a personalized interaction with Santa.
- Dress warmly and wear appropriate footwear, as while most of the experience is under cover, some pathways can be muddy and outdoor areas are present.
- If your family group exceeds six people, inform an Elf upon arrival at the Grotto to ensure your group visits Santa consecutively.
Frequently Asked Questions
What is included in the Santa's Grotto & Quest Experience?
Each child's ticket includes access to the 3-hour+ Christmas Quest, a personalized visit to Santa's Grotto, a Quest Chronicle, a Santa Key, souvenir photography, a visit to the Cheer Command Centre, The Elves' Workshop, Mrs. Claus' Bakery, Reindeer Food Factory, Dash's Post Office, a gift from the Toy Exchange, festive play area access, live performances, and interaction with elves. Marshmallow toasting is available for an additional fee.
Can I book tickets on the day of the event?
No, Santa's Grotto & Quest Experience tickets must be booked online in advance to avoid disappointment.
Are there options for guests with specific needs?
They are committed to inclusivity and recommend contacting them at christmas@bewlwater.co.uk to discuss any specific requirements for your visit. Essential Companion concession tickets are also available at a discounted rate.
What are the food and drink options available?
The Candy Land Food Court and Waterfront Café offer a range of hot and cold drinks, festive treats, meals, and snacks, including vegan, gluten-free, and vegetarian options.
Is the experience suitable for very young children?
Yes, there are specific ticket options for children under 1, including 'My First Christmas' tickets which include a personalized interaction and toy from Santa. The main experience is designed for children aged 1 to 13.
