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The Polar Express Train Ride
Spencer, NC
Magical journey to the North Pole with Santa and a sleigh bell.
About
Embark on a magical journey inspired by the beloved story! Families can experience the wonder of THE POLAR EXPRESS™ Train Ride, complete with a reading of the classic book, hot chocolate, and cookies served on board. Upon arrival at the North Pole, passengers will witness Santa present the first gift of Christmas and receive their own special sleigh bell. This enchanting experience promises caroling, holiday entertainment, and a cherished family tradition.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, nostalgic
Energy Level
Low
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Standard Coach starts at $46.75 for adults and $40.25 for children. Deluxe Coach starts at $60.75 for adults and $54.25 for children. First Class tables start at $148.00 for a 2-top. Parlor Class tables start at $409.00 for a 4-top. Peak pricing applies to certain dates/times.
Duration
Varies by train and date
Ages
Children under 2 ride free on the lap of a paying adult. Ages 2 and up require a ticket.
Schedule
November 7-9, 14-16, 21-23, 28-30 and December 5-7, & 11-23, 2025
Organizer
North Carolina Transportation Museum
Practical Information
Accessibility
Passengers requiring ADA-compatible seating and wheelchair accessibility should review the FAQ page before purchasing tickets. Limited wheelchair-accessible seating and a lift are available on specific cars of Train A and Train B for initial boarding and final destination only. Access to the North Pole scene may be limited for those using the lift. Historic rail cars may not be wheelchair accessible due to ADA exemptions.
Pet Policy
No pets allowed (service animals welcome)
Food & Drink
Hot chocolate and cookies served on board. Merchandise available for purchase.
Quick Actions
Tips & Advice
- Book tickets well in advance, especially for popular dates and seating classes, as they tend to sell out quickly.
- Consider the different seating classes carefully; Parlor Class offers a premium experience with a hard-bound book, while Deluxe includes a keepsake tumbler for your hot cocoa.
- Dress children in their pajamas for the full Polar Express experience, but remember to layer with warm clothing as train cars can be cool.
- Arrive at the museum at least 30 minutes before your scheduled departure time to allow for parking, check-in, and boarding.
- Review the FAQ page regarding accessibility and seating options before purchasing tickets to ensure the experience meets your needs.
Frequently Asked Questions
What is the difference between Train A and Train B?
Train A features the exclusive Parlor Class car, while both trains offer Standard Coach, Deluxe Coach, and First Class table seating. The performance is the same on both trains, but they run at different times.
What is included in each seating class?
Standard Class includes hot cocoa, a cookie, a silver sleigh bell, and a golden ticket. Deluxe Class adds a keepsake tumbler for hot cocoa and a special treat. First Class offers table seating with the same inclusions as Deluxe. Parlor Class provides table seating, the same inclusions, and a hard-bound copy of 'The Polar Express' signed by Santa Claus (one per table).
Are there ADA and wheelchair seating options?
Limited wheelchair-accessible seating and a lift are available on specific cars of Train A ('Jingle' car, standard coach) and Train B ('Noel' car, deluxe coach) for initial boarding and final destination. Access to the North Pole scene may be limited for those using the lift, and historic rail cars may not be wheelchair accessible.
Can children under 2 ride for free?
Yes, children under 2 do not require a ticket and can ride for free on the lap of a paying adult. Only one child under 2 per paying adult is permitted without a ticket, and they cannot occupy a separate seat.
When do tickets go on sale?
Member presale for tickets begins June 3-4, 2025, with public sales commencing on June 5, 2025.