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The Polar Express Tram Ride
Seaton, Devon
Magical tram ride to Santa's North Pole home.
About
Embark on a truly magical journey aboard THE POLAR EXPRESS™ Tram Ride at Seaton Tramway! Families are invited to experience a festive tram ride to Santa's home at the North Pole, complete with specially decorated tramcars, hot chocolate, and a delicious treat. Meet Santa himself, receive a special silver sleigh bell, and enjoy Christmas carols on the return trip. This enchanting experience promises a trip down memory lane to a traditional Christmas.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, traditional
Energy Level
Moderate
Budget
Mid-Range
Photo Friendly
High
Weather Sensitivity
Low
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Tickets range from £29.95 to £49.95 depending on the date and time.
Duration
2.5 hours
Ages
All ages welcome. Children under 2 are free but require a ticket and must sit on an adult's lap.
Schedule
The experience lasts approximately 2.5 hours, with guests spending about an hour at the North Pole. Please arrive at least 20 minutes before your scheduled departure time to collect tickets.
Organizer
Seaton Tramway
Practical Information
Parking
Seaton Station: Parking available in the Underfleet Carpark (EX12 2WD) or Seaton Town Hall Long Stay (EX12 2WE), both a short walk away. Pay and display parking is operated by East Devon District Council. Parking is also available on Seaton Esplanade. Colyton Station: Free parking is available off Cownhayne Lane, follow signs for Seaton Tramway parking. Colyford Station: No public parking available. Seaton Wetlands Halt: Park at the Wetlands Carpark via Seaton Cemetery (EX12 2SP).
Accessibility
Due to historic, narrow doorway widths, and steep step wells, THE POLAR EXPRESS Tram Ride may not be fully accessible to persons with disabilities. Staff are available to assist with boarding and alighting. Limited space is available for wheelchairs and large motorized scooters may not fit. Wheelchair-accessible trams may be available on specific dates; advance booking and contact are required. Please call 01297 20375 for details.
Pet Policy
No pets allowed (service animals welcome)
Food & Drink
Hot chocolate and cookies are served on board. Additional food and refreshments are available at the North Pole.
Quick Actions
Tips & Advice
- Arrive at least 20 minutes before your scheduled departure to allow ample time for ticket collection and boarding, ensuring a stress-free start to your magical journey.
- Dress warmly in layers, especially if wearing pajamas, as the trams are enclosed but the North Pole experience involves time outdoors.
- Consider booking tickets for groups on the same order to ensure you are seated together, or call ahead to request seating arrangements for separately booked parties.
- If your child has allergies, contact Seaton Tramway in advance to discuss dietary options for hot chocolate and cookies, or plan to bring your own suitable treats.
- Check the Seaton Tramway website for specific 'Wheelchair Friendly Dates' if accessibility is a concern, and be sure to book these dates in advance by calling.
Frequently Asked Questions
What is included with my Polar Express Tram Ride ticket?
Each ticket includes a round-trip tram ride to the North Pole, hot chocolate and a cookie served by Polar Express Chefs, a visit with Santa where he gives out the 'first gift of Christmas' (a silver sleigh bell), and Christmas carols on the return journey.
How long does the entire experience last?
The entire experience, including the tram ride and time at the North Pole, lasts approximately 2.5 hours. Guests will spend about an hour at the North Pole.
What is the seating arrangement on the trams?
Tram seating is assigned by tramcar but not by specific seats. Open seating is filled from front to rear. If you have booked separately and wish to sit together, contact Seaton Tramway with your booking details.
Can I bring a pushchair or car seat?
Pushchairs and baby carriers are discouraged due to limited space and narrow aisles. Infants under two require a ticket and must sit on an adult's lap; car seats or carriers are not permitted on board.
What happens if there is bad weather?
The Polar Express Tram Ride operates as scheduled regardless of weather conditions, as all seating is indoors. Please check the weather and dress accordingly. Cancellations are only made in extreme circumstances.