Artistic rendering – Event may differ
ICE! featuring Frosty the Snowman
Immersive ice sculpture experience based on Frosty the Snowman.
About
Step into a magical winter wonderland at ICE! featuring Frosty the Snowman, a spectacular immersive experience carved from 2 million pounds of ice. Explore 10 whimsical scenes from the beloved story, marvel at intricate ice sculptures of your favorite characters, and slide down thrilling two-story ice slides. This critically acclaimed attraction, crafted by expert artisans from China, offers a unique holiday adventure for all ages.
Our Take
Family Friendly
Best For
Families, holiday enthusiasts, couples
Vibe
Magical, festive, immersive, winter wonderland
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low (indoor attraction)
Special Events & Promotions
- Activity bundles available for savings up to 40%
- Chill Pass offers front-of-line access for overnight guests
- Group tickets available for parties of 10+
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
20-40 minutes (unlimited time encouraged)
Ages
All ages (children 3 and under free)
Timed Entry
Yes
Organizer
JW Marriott San Antonio Hill Country Resort & Spa
Practical Information
Parking
Multiple parking locations are available on-site and off-site with shuttle service. Day guests are charged per entry. In and out privileges are for overnight guests only. Additional parking fees may apply.
Accessibility
The majority of the ICE! attraction is accessible by wheelchairs, though the ice slides are not. Strollers are permitted.
Pet Policy
Pet-friendly
Food & Drink
Hot chocolate available for purchase in Reindeer Ridge. Variety of dining options available at the resort.
Quick Actions
Tips & Advice
- Dress warmly in layers, including hats and gloves, as the attraction is kept at a chilly 9°F, even though parkas are provided.
- Arrive at least 15 minutes before your scheduled time slot to allow for walking from parking and to ensure entry, as late arrivals may not be accommodated.
- Consider purchasing a bundle package (Silver, Gold, or Holi-DAY Pass) to save up to 40% on multiple holiday attractions at the resort.
- While photos are encouraged, be mindful of the cold's effect on electronic devices and be prepared for lens fogging when exiting the attraction.
- The resort is cashless; be prepared to use credit cards or mobile payment for all purchases, or convert cash to gift cards at on-site kiosks.
Frequently Asked Questions
What should I wear to ICE!?
While parkas are provided, it's recommended to dress warmly in layers, including hats and gloves, as the attraction is kept at a chilly 9°F. Long pants and closed-toe shoes are required.
Can I change my ticket time slot?
Day guest tickets are non-refundable but may be exchanged for a different date/time based on availability by replying to your confirmation email before your scheduled time. Overnight guests have more flexible options.
How long does it take to go through ICE!?
Most guests experience ICE! in 20-40 minutes, but you are welcome to stay as long as you like. Keep the 9°F temperature in mind when planning your visit duration.
Is ICE! accessible for wheelchairs and strollers?
Yes, the majority of the attraction is wheelchair accessible, and strollers are also permitted. However, the ice slides are not accessible for wheelchairs.
Are there food and drink options available?
Hot chocolate is available for purchase at Reindeer Ridge. The resort also offers various dining options for guests.
