Artistic rendering – Event may differ
The Polar Express™ Train Ride
Magical train ride to the North Pole inspired by the classic story.
About
All aboard for a magical journey to the North Pole on THE POLAR EXPRESS™ Train Ride! This beloved holiday tradition brings the classic story to life with live actors, festive decorations, and a special visit from Santa Claus. Passengers will enjoy hot chocolate and cookies served by chefs, and receive the first gift of Christmas – a silver sleigh bell. It's an enchanting experience for the whole family.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical, festive, whimsical
Energy Level
Moderate
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Peak night pricing applies to select popular departures.
- Presidential Class includes a signed Polar Express book (one per group of 4 or fewer).
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 50 minutes
Ages
All ages
Timed Entry
Yes
Organizer
Maine Narrow Gauge Railroad Co. & Museum
Practical Information
Parking
Maine Narrow Gauge does not offer its own parking lot. Free street parking and metered/paid lots are available nearby. Visit portlandmaine.gov for more parking information.
Accessibility
The train is equipped with a wheelchair lift and 4 ADA-accessible seats per train in the 'Silver Bell' car. Other cars require steps to board.
Pet Policy
No pets allowed
Food & Drink
Hot chocolate and cookies served on board. Commemorative mugs available for First and Presidential Class.
Quick Actions
Tips & Advice
- Arrive at least 30 minutes prior to your scheduled departure time, as trains leave exactly on time and latecomers cannot be accommodated.
- Consider booking 'Presidential Class' or 'First Class' for a more deluxe experience, including commemorative mugs and a signed book in Presidential Class.
- Matinee trips are available on select days, offering an earlier departure suitable for families with young children, though the North Pole illumination will not be visible.
- If you require ADA-accessible seating, ensure you book tickets for the 'Silver Bell' car, which is the only car equipped with a wheelchair lift.
- All tickets are non-exchangeable, non-transferable, and non-refundable, so double-check your booking details before purchasing.
Frequently Asked Questions
What is the difference between ticket classes?
Coach Class offers general admission on festive trains. First Class provides rides in restored turn-of-the-century cars with individual padded seating and a commemorative mug. Presidential Class offers the most deluxe service with premium cushioned seating, a commemorative mug, and a signed Polar Express book for groups of four or fewer.
Are any food or beverages served on the train?
Yes, each passenger receives a complimentary mug of hot chocolate and a cookie. First Class and Presidential Class passengers also receive a limited-edition commemorative ceramic mug.
What if I miss my scheduled departure?
Trains depart precisely on time. Unfortunately, no latecomers can be admitted, and no refunds, exchanges, or vouchers will be given for missed departures. Plan to arrive at least 30 minutes early.
Can the train accommodate wheelchairs?
Yes, the train is equipped with a wheelchair lift and ADA-accessible seats in the 'Silver Bell' car, which is the only ADA-accessible car. These seats are priced at Coach Class rates.
How long does the trip last?
The Polar Express trip lasts for approximately 50 minutes, offering a magical journey to the North Pole and back.
