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The Polar Express Train Ride at Maine Narrow Gauge Railroad
Portland, ME
Magical train journey to the North Pole with Santa
About
Embark on a magical journey to the North Pole aboard THE POLAR EXPRESS™ Train Ride! This beloved, award-winning event returns to the Maine Narrow Gauge Railroad Co. & Museum for the holiday season. Passengers are treated to hot chocolate and cookies served by cheerful chefs, a reading of the classic story, and a special visit from Santa Claus himself, who delivers the first gift of Christmas.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Coach Class: $35 per person ($40 on premium departures). First Class: $60 per person ($65 on premium departures). Presidential Class: $99 per person ($105 on premium departures).
Duration
Approximately 50 minutes
Ages
All ages (lap children 2 and under do not require a ticket)
Schedule
Runs on select dates between November 16 and December 27, 2025. Departure times vary by day, with most in the mid-afternoon to evening. Trains leave exactly on time.
Organizer
Maine Narrow Gauge Railroad Co. & Museum
Practical Information
Parking
PASSENGER PARKING IS NOT ALLOWED IN THE OCEAN GATEWAY TERMINAL PARKING LOT. Free street parking and a number of lots are available in a short walking distance. Please plan accordingly.
Accessibility
The train is equipped with a wheelchair lift and 4 ADA-accessible seats per train. If you need an ADA-accessible seat, please select the "Silver Bell" car only. The ADA seats in this car are priced for Coach-Class pricing. "Silver Bell" is the only ADA-accessible car on the train. All other cars require a step to get onboard.
Pet Policy
No pets allowed (service animals welcome)
Food & Drink
Complimentary hot chocolate and cookies served on board. Lactose-free hot chocolate option available upon advance request.
Quick Actions
Tips & Advice
- Arrive at least 30 minutes prior to your scheduled departure time, as trains leave precisely on schedule and latecomers cannot be accommodated.
- If you require the lactose-free hot chocolate option, be sure to inform Maine Narrow Gauge in advance by emailing MLevy@MaineNarrowGauge.org.
- Consider booking Presidential or First Class for an enhanced experience, including commemorative mugs and reserved seating, making the journey even more special.
- While Santa boards the train, he is unable to pose for individual photos due to the high volume of guests he needs to greet.
- Parking is not provided at the Ocean Gateway Terminal; explore nearby street parking or paid lots and plan your arrival accordingly.
Frequently Asked Questions
What is the duration of the Polar Express train ride?
The Polar Express trip lasts for approximately 50 minutes.
Are tickets exchangeable or refundable?
Unfortunately, all tickets are non-exchangeable, non-transferable, and non-refundable.
What kind of cookies are served on the train?
All butter "finger" shortbread cookies provided by Walkers Shortbread are served.
Can the train accommodate wheelchairs?
Yes, the train is equipped with a wheelchair lift and 4 ADA-accessible seats per train in the "Silver Bell" car. All other cars require a step to get onboard.
Can I volunteer for the Polar Express event?
Yes, volunteers are essential to making the Polar Express train ride happen! Please email Volunteer@MaineNarrowGauge.org if you are interested in participating.