Artistic rendering – Event may differ
The Polar Express Tour
All aboard for a magical journey on the Polar Express Tour! This enchanting 25-minute experience brings the beloved story to life with beloved characters, snowy landscapes, and a life-size steam engine. Enjoy a festive preshow with tap-dancing hot chocolate servers and receive a complimentary mini-cup of hot chocolate. Dress in your coziest pajamas for the Polar Pajama Party and you might even win free tickets!
What to Expect
Magical Polar Express tram journey with live characters and hot chocolate.
Know Before You Go
- Tickets: $$ – Get tickets
- Parking: There are several public lots nearby and plenty of free on-street parking. The Old Courthouse Parking Garage at 25 W Intendencia Street is on the site of the event.
- Accessibility: The Polar Express tour tram is handicapped accessible. ASL interpretation is available upon request for tours.
- Pets: No pets allowed
Other Christmas Events Near Pensacola
Local Insight & Ratings
Family Friendly
Best For
Families, christmas enthusiasts
Vibe
Magical, festive, whimsical
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Moderate (open-air tram)
Special Events & Promotions
- Polar Pajama Party for a chance to win free tickets
- Early bird pricing available before November 1
Location
Event Details
Duration
Approximately 25 minutes
Ages
All ages (children 24 months and younger ride for free in a parent's lap)
Neighborhood
Downtown Pensacola
Timed Entry
Yes
Organizer
Winterfest of Pensacola, Inc.
Food & Drink
Hot chocolate and cookies available at the Gingerbread House. Many downtown restaurants are open.
Quick Actions
Tips & Advice
- Dress warmly in pajamas for the Polar Pajama Party to fully immerse yourself in the experience and increase your chances of winning free tickets.
- Book tickets in advance, especially for popular dates like weekends and closer to Christmas, as tours often sell out.
- Arrive early to enjoy the free preshow with tap-dancing hot chocolate servers before boarding the Polar Express tram.
- Consider the ticket prices as they vary by date; booking earlier in the season or on weekdays may offer better value.
- Utilize the on-site parking garage or nearby street parking for convenient access to the boarding area.
Frequently Asked Questions
When is Pensacola Winterfest 2025?
Pensacola Winterfest events run on select days from November 21 to December 24, 2025, with performances starting at 5:00 PM on Fridays and 4:30 PM on Saturdays and Sundays.
What types of vehicles are used for the tours?
The Polar Express Tour utilizes an open-air tram, though an enclosed trolley may be used in case of inclement weather. Other tours use special trolleys.
What is the refund policy?
There are no refunds if you miss your tour, but they are happy to honor your ticket for another tour on the same evening if seats are available.
Are the tours accessible for the disabled?
Yes, the Polar Express tour tram has a lift for mobility devices, and ASL interpretation is available upon request.
Where is Winterfest located?
Winterfest is located at the plazas around the Old County Courthouse at 223 S Palafox Place, Pensacola, FL 32502.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.