Artistic rendering – Event may differ
North Pole Experience at Citywest Shopping Centre
Personal Santa visit with Grinch and Elf on the Shelf
About
Step into a magical Christmas world at the North Pole Experience, located at Citywest Shopping Centre. This enchanting event offers a personal visit with Santa Claus, complete with a delightful mini walk-through. Families can also enjoy a special meet-and-greet with the Grinch and a real-life Elf on the Shelf, making for unforgettable holiday memories. Each child receives a gift, and parents attend for free.
Our Take
Family Friendly
Best For
Families with young children
Vibe
Magical and festive
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Meet and greet with the Grinch and real-life Elf on the Shelf
- Parents attend for free
- Special pricing for babies under 1 year
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
$$
Duration
Approximately 1-2 hours per visit
Ages
All ages
Timed Entry
Yes
Organizer
Family Events
Practical Information
Pet Policy
No pets allowed
Quick Actions
Tips & Advice
- Book tickets in advance as they are non-transferable and sell out quickly.
- Arrive 15 minutes before your scheduled time to ensure a smooth check-in process.
- Consider the baby ticket option for infants under one year old, which includes the walk-through and a photo with Santa.
- Parents and additional adults can enter for free or at a small fee, respectively, making it an affordable family outing.
- While photos with Santa are optional and cost extra, the core experience includes a gift for each child.
Frequently Asked Questions
What is included with a child's ticket?
A child's ticket includes the mini walk-through experience, a meet-and-greet with the Grinch and the Real Life Elf on the Shelf, a visit with Santa, and a gift.
Are parents free to enter?
Yes, parents are free to enter. Additional adults may have a small fee payable at the door.
Can I purchase photos with Santa?
Yes, optional photos with Santa are available for an additional 5 euro, payable upon arrival.
What is the policy for babies under one year old?
Babies under one year of age have a special ticket price payable at the door, which includes the walk-through and a photo with Santa only.
Are tickets refundable or transferable?
No, all tickets and bookings are non-refundable and non-transferable.
