Artistic rendering – Event may differ
North Pole Express
Embark on a magical 90-minute round trip aboard the North Pole Express, a cherished holiday tradition. Passengers are treated to festive carols, entertainment by elves and cocoa chefs, hot cocoa, cookies, and a souvenir mug. The journey culminates with Santa Claus joining the return trip to greet each child and present a special gift.
What to Expect
A magical train ride to the North Pole with Santa.
Know Before You Go
- Tickets: $$ – Get tickets
- Accessibility: Wheelchair and walker passengers will need to be carried on board and seated in regular seats. Wheelchairs/walkers will be stored and returned after the trip.
- Pets: No pets allowed (service animals welcome)
Other Christmas Events Near Heber City
Local Insight & Ratings
Family Friendly
Best For
Families with young children
Vibe
Festive and magical
Energy Level
Low
Budget
$$
Photo Friendly
Weather Sensitivity
Low
Special Events & Promotions
- Preseason pricing available on select dates.
- Prime pricing for peak dates.
- Season pricing for mid-season dates.
- Infant/lap tickets available for children aged 1 and under.
Location
Event Details
Duration
90 minutes
Ages
All ages
Timed Entry
Yes
Organizer
Heber Valley Railroad
Food & Drink
Hot cocoa, chocolate chip cookies, and bottled water provided. Souvenir cocoa mug included.
Quick Actions
Tips & Advice
- Book tickets well in advance, as trains often sell out, especially for groups wishing to sit together. Consider purchasing all tickets on a single order.
- Arrive at least 30-45 minutes before departure, as trains leave precisely on time. Factor in potential delays due to weather and canyon traffic.
- Car seats and strollers are not permitted on the train; they can be checked at the ticket office. Plan accordingly for your little ones.
- Due to the historic nature of the train cars, wheelchairs and walkers must be stored at the ticket office and passengers will be assisted to their seats.
- Tickets are non-refundable, but a two-year credit will be provided for future train rides if cancellations are necessary by either party.
Frequently Asked Questions
What is included with my North Pole Express ticket?
Each passenger receives a special gift from Santa, a souvenir cocoa mug, hot cocoa, a chocolate chip cookie, and bottled water.
Can I bring a stroller or car seat?
No, car seats and strollers are not allowed on the train. They can be checked at the ticket office and will be returned after the trip.
Are there options for private groups or parties?
Yes, private cars and lounge options are available for groups, with prices varying by coach and date. Contact the ticket office for arrangements.
What is the policy on refunds or cancellations?
The Heber Valley Railroad does not offer refunds for North Pole Express tickets. In case of cancellation, a two-year credit for future train tickets will be provided.
What should I do if my friends or family purchased tickets separately?
To sit together, you must contact the ticket office by phone at least 5 days prior to your scheduled train to make arrangements. It is strongly suggested to purchase tickets on a single order for groups.
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.