A Family Christmas at Borde Hill
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A Family Christmas at Borde Hill

Magical Christmas trail and Santa's Grotto experience.

About

Experience the magic of Christmas at Borde Hill with a delightful family event featuring a captivating story trail and the chance to meet Santa Claus. Children can explore the enchanting gardens on a festive quest, participate in fun Elf Training Camp activities, and receive a special gift from Santa himself. Warm up with hot chocolate and browse the garden shop for unique gifts.

Our Take

Family Friendly

🎄 🎄 🎄 🎄 🎄 (5/5)

Best For

Families with young children

Vibe

Festive, magical, family-oriented

Energy Level

Low to medium

Budget

$$

Photo Friendly

📷 📷 📷 📷 📷 (4/5)

Weather Sensitivity

Medium (outdoor activities)

Special Events & Promotions

  • Half price admission to the Garden during the event
  • Preschool sessions available on specific Fridays
  • Members receive free entry to the trail

Tags

family friendlySanta visitschildrens activitiesseasonal activitiesholiday seasonfestive atmospherewinter activitiesholiday traditionChristmas Village

Always check the official website for the most current information.

We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.

Location

Borde Hill Lane
Haywards Heath, West Sussex
RH16 1XP

Event Details

Pricing

$$

Duration

3.5 hours per day

Ages

All ages (trail suitable for 3-8 years)

Neighborhood

West Sussex

Timed Entry

Yes

Organizer

Borde Hill

Practical Information

Parking

Car park is free to Borde Hill visitors.

Accessibility

Most paths in the formal Garden are step-free and accessible to those with restricted mobility. Gentle slopes, hard surfaces and gravel paths allow good wheelchair access. Mobility maps are available from Visitor Reception.

Pet Policy

Pet-friendly

Food & Drink

Hot chocolate and mulled wine available. Take-away food and drink from the Garden Café (outdoor seating only) and Ginkgo Coffee Shop.

Quick Actions

Tips & Advice

  • Book Santa's Grotto sessions in advance, as they are popular and require pre-booking.
  • Consider visiting on a weekday to avoid larger crowds, especially for the story trail.
  • Dress warmly and in layers, as much of the experience is outdoors, even with access to indoor cafes.
  • Members receive free entry to the trail, so consider membership if planning multiple visits or attending other events.
  • Arrive at least 5 minutes before your booked Santa's Grotto session to ensure a smooth check-in process.

Frequently Asked Questions

What is the cost of the Christmas trail?

The daily Kids Trail costs £4.50 per child, plus Garden admission. It is free for Members and includes a prize.

Do I need to book tickets for Santa's Grotto?

Yes, all visits to Santa's Grotto must be pre-booked in advance. Each 30-minute session is for a group of 17 children.

What is included with the Santa's Grotto ticket?

Tickets include entry for 1 child and 1 supervising adult, access to Elf Training Camp, a visit with Santa, a festive gift, an official certificate, and badge. It also includes same-day entry to the Garden and Adventure Playground.

Can I bring my dog?

Yes, dogs on short leads are welcome throughout the Garden, Parkland, and Woodland during the open season.

What are the opening times for the Christmas event?

The event runs from November 29th to December 21st, 2025, daily from 10:00 am to 3:30 pm.

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Contributors & Updates

Last Updated: Oct 23, 2025
Original Submitter: Sep 17, 2025 The ChristmasLocal.com editorial team

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