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The Polar Express™ Train Ride
Cumberland, MD
Immersive train ride to the North Pole
About
Step into the enchanting world of The Polar Express™ Train Ride, a cherished holiday tradition that brings the beloved story to life! This magical 60-minute journey aboard the Western Maryland Scenic Railroad whisks families away to the North Pole. Passengers will enjoy a live reading of the classic tale, sing along to iconic songs, and savor hot chocolate and cookies. Everyone receives a special silver sleigh bell, a keepsake from their unforgettable adventure. Don your favorite pajamas and prepare for a heartwarming experience with Santa himself.
Our Take
Family Friendly
Best For
Families with young children, holiday enthusiasts
Vibe
Magical, festive, heartwarming
Energy Level
Low (seated activity)
Budget
Mid-Range To High (Depending On Ticket Class)
Photo Friendly
High
Weather Sensitivity
Low (indoor/train activity)
Always check the official website for the most current information.
We've done our best to keep details up-to-date, but event schedules, prices, and policies can change. For the latest updates, please visit the official website or contact the organizers directly.
Location
Event Details
Pricing
Starting at $40 for Coach Class
Duration
1 hour
Ages
All ages
Schedule
November 21st - December 23rd, 2025
Organizer
Western Maryland Scenic Railroad
Practical Information
Accessibility
Due to the historic nature of the train cars, not all are ADA-accessible. Wheelchairs can only be accommodated in Standard Coach at the Cumberland Depot. Contact the ticketing office prior to booking for specific accommodations.
Pet Policy
No pets allowed (service animals welcome with prior arrangement)
Food & Drink
Hot chocolate and cookies served on board; souvenir mugs available with premium tickets.
Quick Actions
Tips & Advice
- Book your tickets well in advance, as popular dates for The Polar Express™ Train Ride often sell out quickly.
- Embrace the magic by wearing your favorite pajamas; it's encouraged and adds to the festive atmosphere for all ages.
- If you require wheelchair or mobility accommodations, contact the ticketing office before booking to ensure they can be met in Standard Coach.
- Arrive at the station with ample time before departure, especially if you are unfamiliar with the location or need to pick up tickets.
- Consider the different ticket classes to enhance your experience, with premium options including souvenir mugs and ornaments.
Frequently Asked Questions
What is the cancellation policy?
Polar Express tickets are non-refundable. While trains operate regardless of weather, no refunds are issued for missed trains or weather concerns. If you need to cancel, an in-house credit will be issued, usable on other Western Maryland Scenic Railroad trains (excluding future Polar Express bookings).
Are there ADA-accessible options available?
Due to the historic nature of the train cars, not all are ADA-accessible. Wheelchairs can only be accommodated in Standard Coach at the Cumberland Depot. Please contact the ticketing office prior to booking for wheelchair/mobility accommodations.
What is included with the ticket?
All passengers receive hot chocolate, a cookie, and a commemorative silver sleigh bell. Premium ticket classes offer additional items like souvenir mugs and special ornaments.
Can I book tickets for future years with a credit?
In-house credits issued for cancellations can be used on other Western Maryland Scenic Railroad trains but cannot be used to re-book Polar Express tickets for future years.
Where does the train depart from?
Corporate offices and train departures are typically at 13 Canal Street in Cumberland, Maryland. However, some trains, including The Polar Express™, may operate out of the freight depot in Frostburg, Maryland (19 Depot Street). Check your ticket details for the specific departure location.